Print On Demand Return Policy

Print On Demand Return Policy

At The Wishful Fish, our print on demand return policy reflects how we make every item — custom printed just for you through our print-on-demand process. Because each product is made to order, we're unable to accept returns, exchanges, or cancellations once an order has been placed — unless there's a manufacturing or printing issue.

We want every order to feel like a little piece of Watch Hill arriving at your door! If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

 

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

To start a claim, please fill out our Contact Form:

  • Your order number

  • A photo of the problem (showing any damage or printing error)

  • A short description of what went wrong

  • Your contact information

Once verified, we will replace the item or issue a refund to your original payment method — at no extra cost to you.

Please Note — Custom Order & Print on Demand Return Policy Details:

  • Returns or exchanges are not accepted for size, color, or style preference.

  • Be sure to review sizing charts and product details carefully before placing your order.

  • Some items like Hoodies and Sweatshirts will have a disclaimer suggesting to order one size larger for a perfect fit.

  • If you made an error in your shipping address, please contact us within 24 hours of purchase — we’ll do our best to update it before production begins.

  • Refunds or replacements cannot be processed for orders where the incorrect address was entered by the customer.

Order Issues, Delivery Problems & Your Print on Demand Return Policy

If your package is lost or shows as delivered but hasn’t arrived, please reach out within 7 days so we can assist in contacting the carrier and finding a solution.

Questions Before You Order?

If you have any questions about sizing, designs, or materials before you order, feel free to reach out — we’re happy to help!

 

📩 Contact: Fill out CONTACT FORM and we will get back to you within 24 to 48 hours.

 

 

🧡 Thank you for shopping with The Wishful Fish!
Every order is printed just for you — helping us reduce waste and keep our designs fun, fresh, and sustainable.