Refund policy

At The Wishful Fish, our print on demand return policy reflects how we make every item — custom printed just for you through our print-on-demand process. Because each product is made to order, we're unable to accept returns, exchanges, or cancellations once an order has been placed — unless there's a manufacturing or printing issue.

We want every order to feel like a little piece of Watch Hill arriving at your door! If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

To start a claim, please fill out our Contact Form:

• Your order number

• A photo of the problem (showing any damage or printing error)

• A short description of what went wrong
  

• Your contact information

Once verified, we will replace the item or issue a refund to your original payment method — at no extra cost to you.

Please Note — Custom Order & Print on Demand Return Policy Details:

• Returns or exchanges are not accepted for size, color, or style preference.

• Be sure to review sizing charts and product details carefully before placing your order.

• Some items like Hoodies and Sweatshirts will have a disclaimer suggesting to order one size larger for a perfect fit.
  

• If you made an error in your shipping address, please contact us within 24 hours of purchase — we’ll do our best to update it before production begins.

• Refunds or replacements cannot be processed for orders where the incorrect address was entered by the customer.